Terms of service

We welcome you to this website dedicated to Beauté Star, accessible at the following URL: www.beautestar.com (the “Site”).

We invite you to carefully read these Terms of Use, which govern your use of the Site. By using the Site, you agree to be bound by these Terms of Use without reservation.

Access to the Site

By browsing the Beauté Star website, you agree to be bound by the terms and provisions of this agreement for as long as you are on the Beauté Star website. You acknowledge that you have read and understood these terms. If you do not wish to be bound by these Terms of Use, you may not use the Site or order products through www.beautestar.com.

You may be required to complete mandatory fields in a form, identified by an asterisk. In such cases, you must complete these fields before accessing the Site and provide a valid email address. Any inaccurate or incomplete registration will not be accepted.

You acknowledge that the information you provide to us and that is stored in our information systems is accurate and constitutes proof of your identity. We ask that you notify us of any changes to this information.

Access to the Site and/or certain sections may require the use of personal access credentials. In such cases, you are responsible for taking the necessary measures to keep these credentials confidential, and you agree to assume responsibility for transactions carried out through your account using your password. You may change your password at any time. However, the number of attempts to access the Site and/or certain sections may be limited to prevent fraudulent use of such credentials. We encourage you to notify us of any fraudulent use of which you become aware. Beauté Star shall not be liable for any loss or damage resulting, in particular, from failure to comply with the security measures set out in this section.

In the event of non-compliance with the rules set out in these Terms of Use, we reserve the right to suspend your access to the Site. In such cases, we will notify you as soon as reasonably possible.

Although we make every effort to keep the Site accessible at all times, we cannot guarantee access under all circumstances. Access to the Site may be interrupted, particularly for maintenance, updates, or any other reason beyond our control.

Beauté Star makes no representation that the Site or any of its content may be used in locations other than Canada, and access to the Site is prohibited from territories where applicable laws would make the content or use of the Site unlawful. Those who choose to use the Site do so on their own initiative and are responsible for complying with all applicable local laws. Any claim relating to the Site and its content, or arising from the use of the Site, shall be governed by the applicable laws of the Province of Quebec.

Intellectual Property

The Site and each of its components (including trademarks, images, text, videos, etc.) are protected by intellectual property laws. The development of this Site involved significant investment and collaborative work by our teams. Accordingly, except as expressly provided herein, we grant you no rights other than the right to access and view the Site for your strictly personal and private use. Any use, reproduction, or representation of the Site, in whole or in part, or of any of its components, in any medium, for any other purpose, particularly commercial purposes, is not permitted.

Use of the Site

First, we remind you that use of the Site requires the necessary hardware, skills, and software to access and use the Internet.

We also remind you that the Internet cannot guarantee the security, availability, or integrity of data transmissions. Accordingly, we shall not be held liable for errors, omissions, deletions, delays, failures (including those caused by viruses), communication lines, computer hardware, or software over which we have no control, or for unauthorized use or deterioration of any content you may publish on the Site.

Specific Provisions Applicable to Certain Sections

Various sections may be made available to you on this Site, including Downloadable Content and other features (the “Section(s)”).

Downloadable Content

We may make content available on the Site that you are authorized to download (the “Downloadable Content”). By downloading or using such Downloadable Content, you agree to use it in accordance with these Terms of Use.

We grant you, solely for your personal and private use, free of charge and for the legal term of copyright protection, a non-exclusive and non-transferable right to use the Downloadable Content. Any reproduction, representation, modification, or distribution of the Downloadable Content requires our express authorization.

Information Contained on the Site

General Provisions

We make every effort to provide accurate and up-to-date information. However, because the transmission of data and information over the Internet is subject to a certain degree of technical unreliability, we cannot guarantee the accuracy of all information appearing on the Site.

Furthermore, we remind you that inaccuracies or omissions may occur in the information available on the Site, particularly as a result of third-party intrusion. Please report any inaccuracies or omissions to ecommerce@beautestar.com.

Product and Service Information

Unless otherwise stated, the products and services presented on this Site do not constitute an offer for sale, but rather a general presentation of the range of products and services we distribute in the country in which this Site is made available. All prices are in Canadian dollars and are valid in Canada only.

Advice and Diagnostic Tools

The advice provided on this Site and/or any diagnostic tools that may be available are simulations intended solely to provide cosmetic-related recommendations.

The information provided by these tools is for informational purposes only and may under no circumstances replace a medical diagnosis or clinical consultation, nor substitute for medical treatment.

Accordingly, we cannot guarantee complete satisfaction with the advice resulting from the use of these tools and assume no responsibility for how you may use such advice.

Hyperlinks

Hyperlinks provided on this Site may direct you to websites operated by third parties whose content or language we do not control, including, for example, English-language websites. Accordingly, since hyperlinks are provided solely to facilitate your navigation of the Internet, accessing third-party websites is entirely at your own discretion and responsibility.

If you wish to create hyperlinks to www.beautestar.com, you must first request authorization from us at ecommerce@beautestar.com.

Cookies

Cookies are small files stored on your computer while you browse a website (such as the pages you have visited and the date and time of your visit) and which may be read during subsequent visits to the same website.

To benefit from all the features of the Site, it is preferable to allow cookies to be stored. We also remind you that cookies do not allow us to identify you and that the information stored by cookies on your computer is retained for a limited period, which varies depending on the browser you use.

However, in accordance with the recommendations of the Office of the Privacy Commissioner of Canada, we inform you that you may object to the storage of cookies by configuring your browser accordingly.

Applicable Law

This agreement regarding the terms of service is governed by the laws applicable in the Province of Quebec. You hereby acknowledge that any dispute arising from or relating to the use of Beauté Star's services and website shall be subject to the jurisdiction of the courts of the District of Montreal, Province of Quebec.

Copyright

All content (text, illustrations, and images) reproduced on the Beauté Star website is protected by copyright and intellectual property rights worldwide.

Unless otherwise expressly stated in one of the sections of the Beauté Star website, no element of the Beauté Star website may be copied, reproduced, distributed, published, translated, downloaded, displayed, or transmitted in any manner whatsoever without the prior written permission of Beauté Star. You may display or download content from the Beauté Star website solely for non-commercial purposes, provided that you do not modify such content and retain all intellectual property notices contained therein. Any unauthorized use of such content may expose you to civil and/or criminal proceedings.

Limitation of Liability

The www.beautestar.com website and its content are provided “as is,” without any express or implied warranties. Subject to any mandatory legislation to the contrary, Beauté Star disclaims all liability and makes no warranties, including warranties of merchantability or fitness for a particular purpose. Furthermore, Beauté Star makes no representations regarding the use, downloading, validity, accuracy, or reliability of the content reproduced on www.beautestar.com or regarding any results arising from the use of such content.

Although Beauté Star makes every effort to ensure that the Site contains no errors, Beauté Star disclaims all liability for any errors that may appear on www.beautestar.com. Its affiliated companies, officers, employees, representatives, or agents shall in no event be liable for any damage directly or indirectly related to the use of www.beautestar.com, including loss of data or profits arising from the use of the content of www.beautestar.com or the inability to use such content.

In the event that liability toward you is established in connection with www.beautestar.com, such liability shall be limited to an amount equal to the price you paid for the returned products. Notwithstanding the foregoing, nothing in this section shall have the effect of limiting any rights you may have as a consumer under any mandatory legislation applicable to your situation.

Force Majeure

Beauté Star shall not be liable for the failure, in whole or in part, to perform any of its obligations toward you, nor for any damages or losses you may suffer, where such failure, damages, or losses result from force majeure or circumstances beyond its control.

Personal Information

We may collect personal information about you, particularly when you subscribe to a service, download Downloadable Content, use a Section and/or diagnostic tool, enter a game or contest, send us an email, or respond to a survey or study.

This personal information will be processed electronically exclusively for Beauté Star and may be used as follows:

  • Statistical studies: We compile and analyze your data to establish your profile and better tailor our services to your expectations. These statistical studies are strictly confidential.

  • Customer relationship management: If you send us a message, the information will be retained and used to respond to your request and provide appropriate follow-up.

  • Provision of services: Sending newsletters, providing access to certain advisory areas, etc.

  • Furthermore, if you have authorized us to do so by checking the appropriate box, we may transfer your personal information to our partners.

In accordance with the French “Data Processing, Data Files and Individual Liberties” Act of January 6, 1978, as amended in 2004, you have the right to access, object to the processing of, rectify, and delete your personal information. You may exercise this right at any time by submitting a written request, accompanied by a photocopy of your identification document or passport, to:

Beauté Star
1700 Fleetwood Street
Laval, Quebec H7N 0C6
Canada

Beauté Star has implemented state-of-the-art security measures to protect you against the loss or unauthorized use of information under Beauté Star’s control, including credit card information. The servers of www.beautestar.com use the latest information transmission technology, “Secure Socket Layer” (128-bit SSL encryption), which provides a high level of security similar to that used by major Canadian banks.

All personal information is encrypted using SSL when entered, making it unreadable while being transmitted over the Internet. No order-related information, including your name, address, or credit card number, is transmitted openly over the Internet.

From the My Account page, you may validate or modify your personal information at any time. You may also complete these procedures by contacting info@beautestar.com directly. If you wish to close your account, you must contact info@beautestar.com directly.

Changes to the Site and Terms of Use

We may modify the content and information contained on this Site as well as these Terms of Use, particularly to comply with any new applicable legislation and/or regulations and/or to improve the Site. Any changes will be incorporated into these Terms of Use.

Beauté Star Intellectual Property Rights

The Beauté Star website is a work protected by intellectual property laws. The Site and each of its components (including trademarks, logos, photographs, images, illustrations, text, video clips, etc.) are the exclusive property of Beauté Star, which alone is authorized to exercise the related intellectual property and personality rights. Beauté Star grants no licence or other right except the right to view the Site.

The reproduction of any document published on the Site is permitted solely for informational purposes and for strictly personal and private use. Any reproduction or representation, in whole or in part, of the Site or any of its components, in any medium, for any other purpose, particularly commercial purposes, is expressly prohibited.

Hyperlinks to the Beauté Star website may only be created with the prior written authorization of Beauté Star. Beauté Star disclaims all liability for the content, advertising, products, services, or language available on or through websites linked to its Site.

All authorization requests must be sent to: web@topbeautygroup.ca. Any unauthorized use constitutes copyright infringement and may be subject to criminal penalties.

Personal Information

Beauté Star may collect personal information concerning the User. In accordance with the provisions of the French Data Protection Act of January 6, 1978, relating to data processing, files, and individual liberties, the User is informed that they have the right to access and rectify their personal information. To exercise this right, the User must send a letter to:

Beauté Star
1700 Fleetwood Street
Laval, Quebec H7N 0C6
Canada

Finally, unless the User objects, Beauté Star may transfer information concerning the User to its partners.

USE OF THE SITE

Use of Site Content

Beauté Star strives to keep the Site content up to date and provide Users with accurate information. Nevertheless, the User acknowledges that the transmission of data and information over the Internet has a certain degree of technical unreliability, as such information travels over highly diverse networks.

Accordingly, Beauté Star cannot guarantee the accuracy of the data appearing on the Site, including product descriptions, photographs, and prices. Please note that the final price to be paid is displayed in the shopping cart and not on the product page. Prices are also subject to change without notice, and all product photographs are for illustrative purposes only.

If a product does not conform to its description, the sole remedy is to return or exchange it in accordance with our Return and Exchange Policy. Product colours displayed on www.beautestar.com are reproduced as accurately as possible. However, colours may vary from one monitor to another, and Beauté Star cannot guarantee that the colours displayed on your monitor correspond to the actual product colours.

Any error or omission must be reported to: ecommerce@beautestar.com.

Any use of the Site that is inconsistent with its intended purpose, or any violation of these provisions, may result in the application of civil and criminal penalties provided by law.

Access to the Site

Beauté Star strives to keep the Site accessible but is under no obligation to do so. Access to the Site may be interrupted for maintenance, updates, or any other reason, particularly technical in nature. Beauté Star shall in no event be liable for such interruptions or for any consequences arising from them for the User.

Hyperlinks Provided on the Site

Hyperlinks provided on the Site may direct the User to websites operated by various partners. Beauté Star has not reviewed all websites that may be linked to its Site, their content, the language used, or the information they contain and therefore disclaims all liability for the content of such websites, their language, and the User’s use of them. The User accesses such websites entirely at their own risk and responsibility.

Changes to this Notice

Beauté Star reserves the right to modify this website usage notice at any time, particularly to comply with new regulations or legislation or to improve the User’s experience when browsing the Site. Any changes to the Site’s terms of use will be incorporated into this notice.